The funding round of the hyperautomation provider was led by venture capital firm RTP Global

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SKAEL rakes in $38m for its AI-based digital workforce platform. (Credit: Gerd Altmann from Pixabay)

SKAEL has raised $38m in a Series A funding round for designing a digital workforce platform to empower organisations with conversational artificial intelligence (AI).

The financing round was led by venture capital firm RTP Global.

Bonfire Ventures and Dell Technologies Capital also took part in the funding round. The former had led SKAEL’s $4m seed funding in October 2020.

Based in California, SKAEL provides hyperautomation. Its new digital workforce platform combines its automation and conversational AI technologies to offer a new class of digital employees to market.

According to the company, the digital employees transform the manner in which humans interact with software, thereby letting them do more purposeful work.

By using a highly functional conversational engine, the AI-enabled virtual employees can understand human requests and work without any interruptions within the employee’s application of choice.

RTP Global partner Julius Schwerin said: “SKAEL is one of the first companies I’ve seen that is able to handle the complexities of hyperautomation all while creating a dead simple UI which practically anyone from Googlers to municipal government employees can interact with.

“The grand vision of SKAEL to usher in an era of generalised ‘digital employees’ is incredibly exciting and has the potential to fundamentally change how mundane work is done for all organisations.”

SKAEL, which was established in 2017, said that the digital employees created by its platform can carry out repetitive tasks across sales, finance, human resources, IT, and other departments.

The low-code digital employees can instantly interact with most of the major software programmes, said the company.

SKAEL CEO and co-founder Baba Nadimpalli said: “Our conversational AI engine means people can interact naturally, focusing on goals versus tasks.

“People don’t want to be cogs in assembly lines or sit at cubicles anymore. SKAEL deconstructs the Industrial Revolution in that our Digital Employees let humans be more human.”

SKAEL plans to use the proceeds from the Series A round to grow its product development, its technology centres in Europe and North America, as well as increase global sales and marketing initiatives.

Presently, the company’s digital employees are deployed at the Google, San Diego Housing Commission, Asurion, Signifi, along with various banks in North America.