The tech major will provide an integrated end-to-end service to help Honda Motor Europe standardise processes and eventually put in on course to a ‘zero touch’ vision
IBM to lay the foundations for the end-to-end ‘zero touch’ ambitions of Honda Motor Europe. (Credit: Mark Ahsmann/Wikimedia Commons)
IBM has signed a five-year contract with Honda Motor Europe for integrating and managing the latter’s finance and procurement operations across Europe.
Under the contract, the tech major will provide an integrated end-to-end service designed to help the automobile company boost efficiency and cut down costs across its operations. Besides, the service will enable Honda Motor Europe to standardise processes and eventually put it on track to a ‘zero touch’ vision.
The contract is an extension of an existing 10-year partnership between the parties. It gives additional responsibility for procurement operations to IBM global business services.
IBM’s fully-integrated finance and procurement intelligent workflow will drive improvements in productivity as well as service levels for the automobile firm’s suppliers and customers.
Honda Motor Europe business administration general manager Joe Crump said: “We have a strategic need to transform our finance and procurement operations into the very best in the world and in so doing make Honda’s European operations a business that every dealer and supplier want to work with.
“We have a proven excellent working relationship with IBM, which has become a trusted partner and I’m confident will bring enormous expertise to help us make the changes needed to respond to the industry’s challenges and emerging opportunities.”
IBM said that it plans to manage the source-to-pay, record-to-report and order-to-cash processes of the automobile firm, as part of the agreement.
The company will also enable a new single helpdesk for Honda Motor Europe with an integrated view of the entire finance and procurement function, which will increase its efficiency and enhance customer service.
IBM Honda global account managing director Dave Miller said: “We look forward to bringing our business process experience, technology and transformation methodologies to help Honda Motor Europe bring its Zero Touch ambitions one step closer.
“We plan to bring together people, processes and solutions into intelligent workflows through an optimised managed services approach that can enable Honda Motor Europe to enhance its finance and purchasing operations and become the partner of choice to its network of dealers and suppliers.”
Recently, IBM joined forces with ACME SAICO to enable the Egyptian Ministry of Supply and Internal Trade to fully automating 22 wheat silos across Egypt by the end of 2021.