The collaboration will help customers to better control and scale their consumption of network services and incorporate their broader ecosystem of technology partners, converge informational and operational technology (IT/OT) undertakings and become more agile in accommodating evolving technology requirements
Verizon Business, a division of Verizon Communications, has awarded a contract worth $2.1bn to Indian IT company HCLTech for managed network services (MNS).
As part of the collaboration, HCLTech will serve as Verizon Business’s primary collaborator in all deployments involving MNS across the globe for enterprise customers.
HCLTech aims to have a positive revenue impact through the deal over the coming six years, starting November 2023.
Verizon Business will engage with all customer acquisition, sales, solutions and overall planning and development with its customers while HCLTech will be in charge of post-sale implementation and ongoing support.
Through the partnership, the parties aim to provide customers with an MNS portfolio, a digitised experience with data-driven service models, improved efficiency and lifecycle management with a seamless interface.
Besides, the clients will be offered a broad end-to-end partner ecosystem and joint innovation on an integrated platform.
HCLTech CEO and managing director C Vijayakumar said: “Our data-driven service delivery, advanced network capabilities and frictionless customer interfaces combined with the unique strengths and resiliency of the Verizon network will enable enterprises to drive better business outcomes and time to market.”
According to the companies, the enhancements will help customers to navigate increasingly complex operating environments across diverse geographies and devices.
It will also allow them to integrate new technologies into their stack, including 5G, SD-WAN and SASE capabilities.
Furthermore, the collaboration will help customers to better control and scale their consumption of network services and incorporate their broader ecosystem of technology partners.
They will also be able to converge informational and operational technology (IT/OT) undertakings and become more agile in accommodating evolving technology requirements.
Verizon Business CEO Kyle Malady said: “HCLTech is a widely recognised industry leader for Managed Network Services, and with their IT service expertise and ongoing support of our enterprise networking deployments, Verizon Business can modernise our service delivery and simultaneously heighten our focus on helping customers incorporate next-generation technology like 5G, SD-WAN and SASE into their operations and their own customer offerings.
“IT/OT convergence is the future of data-centric business operations, and with the fast-accelerating pace of digitalisation, customers need a well-coordinated delivery framework to realise that future.”
A select group of Verizon Business global customer operations staff will shift to HCLTech to carry out the coordinated balance of responsibilities at the enterprise scale, said HCLTech.