IBM will provide IT automation, machine learning and managed infrastructure services to support Pitney Bowes’ technology transformation
IBM to help Pitney Bowes run its critical business systems efficiently. (Credit: IBM)
US-based technology company Pitney Bowes has partnered with IBM to adopt hybrid cloud computing to support its global operations.
Under the partnership, IBM will provide IT automation, machine learning and managed infrastructure services to enable Pitney Bowes to achieve enhanced collaboration and integration between its business and IT environments.
The companies signed the hybrid cloud infrastructure transformation agreement in the first quarter.
Currently, Pitney Bowes moves over 222 million parcels and facilitates the sending of billions of mail pieces annually.
To help Pitney Bowes run its critical business systems efficiently, IBM will manage its core infrastructure domains including servers, storage systems, end-user computing, and networking.
Pitney Bowes chief information officer, senior vice president Joseph Schmitt said: “We have a strategic vision and roadmap to transform our operations and enhance the way we deliver eCommerce, shipping, mailing and financial services to end-users.
“Working with IBM on this hybrid cloud transformation can enable our business to become dynamic and responsive to unexpected challenges and emerging opportunities.”
Pitney Bowes has initiated its technology transformation programme with IBM to provide improved services to its clients.
The company said its clients depend on the accuracy of its solutions, analytics, and application programming interfaces (APIs) for eCommerce fulfilment, shipping and returns; cross-border eCommerce; office mailing and shipping; presort services; and financing.
By utilising its automation, artificial intelligence, advanced analytics, and hybrid cloud capabilities, IBM will help Pitney Bowes implement an agile IT infrastructure environment and governance model.
IBM Global Technology Services Industrial Markets general manager Karen Bruno said: “By utilizing our IT infrastructure knowledge, tools and transformation techniques, we’re prepared to help Pitney Bowes bring its ambitious hybrid cloud vision to life.
“We will bring together people, processes and solutions through an optimized managed services approach that can enable Pitney Bowes to enhance its operations and deliver new innovations to its customers.”
In March this year, EgyptAir Tourism and Duty Free partnered with IBM to scale and modernise its back-end operations by migrating to IBM Cloud.