The Islamic financial institution has chosen to deploy IBM hybrid cloud solutions based on Red Hat OpenShift
Abu Dhabi Islamic Bank (ADIB) has partnered with technology giant with IBM to accelerate its transformation to become a modern, digitally-led Islamic bank.
As part of the partnership, the Islamic financial institution has chosen to use IBM hybrid cloud solutions based on Red Hat OpenShift.
The hybrid cloud solutions are expected to enhance ADIB’s digital infrastructure, modernise operations and automate processes, helping the bank’s employees to put increased focus on serving customers.
The partnership with IBM is part of the bank’s digital transformation strategy, which aims to leverage big data, analytics, and artificial intelligence (AI) to improve operational and financial performance.
The transformation is also aimed at providing ADIB’s customers with improved digital banking experiences and launch new services with increased speed.
ADIB chief information officer Mamoun Alhomssey said: “Providing an exceptional customer experience is the top priority at ADIB and the ultimate objective of our digital transformation strategy.
“As we continue to upgrade and enhance our operations, the bank will benefit from IBM’s hybrid cloud solutions that enable faster processes that can increase productivity and performance while also strengthening our security.
“The main benefits to IBM’s cloud systems are that they enable the bank to operate with greater efficiency and serve customers more effectively. In a fast-changing world, this will allow us to meet evolving customer needs in a quicker and smarter way.”
To improve productivity and allow its employees to focus on higher-value work, the bank has also selected IBM Cloud Pak for Automation.
The solution is said to allow ADIB to automate data-intensive processes and reduce manual document processing.
Currently, the bank uses IBM Cloud Pak for Automation to facilitate and automate over 20 processes, such as customer onboarding and loan origination.
In February this year, a new Hybrid Cloud Build Team was formed by IBM in order to support the migration and modernisation of partner ecosystem across open hybrid cloud environments.