The partnership will enable Carrefour Romania to deploy a cloud-based integration platform to help the retailer with a secure environment for integration service delivery and application programming interface (API) traffic monitoring


Capgemini partners with Carrefour Romania to provide a cloud-based integration platform. (Credit: Like tears in rain/Wikimedia Commons)

Capgemini announced a partnership with retail chain Carrefour Romania to help the latter in the implementation of a cloud-based integration platform to enhance the customer experience both in-store and online.

Through the platform, the Romanian retailer will get a secure environment for integration service delivery and application programming interface (API) traffic monitoring.

According to Capgemini, the new platform supports functions including governance over data exchanged between systems and users, analytics and operations automation, API developer management, and flexibility.

Capgemini said that the Romanian retailer wanted its backend services, including sales and ordering services, product pricing and availability information, and order tracking to be accessible online and covered by apps on mobiles and desktops.

Carrefour Romania chief information, data officer, and ecommerce director Gabriela Stanica said: “Carrefour Romania has always played an active role in the market, anticipating consumer trends and responding with innovative shopping services and functions to improve the in-store and online customer experience.

“This translates into projects that support our expansion and digital strategy, on the one hand, and into an opening up to partners, such as Capgemini, who share the same vision as us. Thus, we are managing to be closer to the goal of becoming a Digital Retail Company.”

The cloud-based solution provided to the retailer will leverage innovative technologies and API management tools, stated Capgemini.

The implementation of the solution and the further development, maintenance, and support for the retailer’s APIs are said to be a part of a three-year contract.

The project is said to have enabled Carrefour Romania to design, operate, secure, and monetise APIs.

The retailer wanted an API management platform to manage all API interfaces between its systems, remove the point-to-point connections, and enable performance monitoring of the APIs, said Capgemini.

Capgemini Romania managing director Laurentiu Mandu said: “I am really proud of this successful project, which shows the value that Capgemini is adding for our client’s business.

“Carrefour has a clear strategy to make digital an engine for its future growth. Our deep industry expertise means we are well positioned to help our clients accelerate these transformation journeys.”